Refund Policy
Refund Policy
Last Updated: January 1, 2026
We strive to provide high-quality AI-generated design services and customer satisfaction.
Digital Products
Because our products are digital in nature, all sales are generally considered final once the files or services have been delivered.
Eligible Refunds
Refunds may be approved if:
- The order has not yet been started.
- You were charged multiple times for the same order.
- We are unable to deliver the purchased service.
- A technical issue prevents delivery and cannot be resolved.
Non-Refundable Situations
Refunds will not be provided for:
- Change of mind after delivery
- Incorrect information provided by the customer
- Delays caused by customer response time
- Satisfaction based solely on personal preference after completed delivery
- Downloaded or accessed digital files
Revision Policy
If you're not satisfied with your design, we encourage you to request revisions where included in your package before requesting a refund.
Refund Processing
Approved refunds will be processed to the original payment method within 5–10 business days, depending on your payment provider.
Chargebacks
Customers are encouraged to contact our support team before initiating a chargeback so we can resolve the issue promptly.
Contact for Refund Requests
To request a refund, please contact:
Include:
- Order Number
- Full Name
- Reason for Request
Our team will review your request and respond as quickly as possible.